Tenant Overview – PoC Feature – Users can now enable a standard license tenant to be uplifted to an enterprise level for set period in time, this allowing a client to participate in a Proof of Concept of Prism.Tenant Overview – Project Management Dashboards – Users that have the Project Management role to manage multiple tenants now have the capability to see the current “State of Play” for projects across multiple tenants and the tenant listing for your instance of Prism.SFE – Files uploaded to the SFE can now be linked to existing projects to assist in tracking proposals, statement of works and other supplementary documentation pertinent to the project within Prism.Ĭalendar Reminders – Users can now edit existing reminders.Quick Importer – A UI refresh makes it even easier for users to import their issues into Prism.Assets Page – Users can now decommission a single asset. Help Centre Jira Integration – Improved integration between the Prism Help Centre and Jira service desks for ticket support and management.This feature will uplift users from standard to enterprise on the start day of the PoC, reverting them back to standard level of access when the end date is reached.
The ticket type and summary information is now correctly brought through to the ticket details, plus many more… Reporter data has been refreshed to include the details of the logged in user within Prism at the time of reporting.
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